For the past decade, Natalie has successfully managed and grown Wink! to the amazing hair destination, it is today. We’ve always stood out by focusing on ways to improve our clients’ lives through better service, innovation and value.
While Natalie credits her dynamic team for the amazing work walking out the doors, she believes a successful salon needs to be offering much more. “Clients are now so much savvier when it comes to making decisions about their hair. They’re happy to pay good money but the service and atmosphere are just as important as the hair. This requires a competent manager to oversee staff, ensure customer satisfaction and to drive the creative direction of the business”. And it’s a role Natalie was seemingly born to play!